FAQ

Frequently asked questions

Where can I shop groceries?

At the resort, there is no supermarket currently, but one is under construction at the commercial center and is expected to open in 2025. In the vicinity of our villa, you will find a variety of shops, including supermarkets, that cater to all your needs during your stay. Whether you're looking for fresh ingredients for a home-cooked meal, snacks for on-the-go, or other essentials, the nearby supermarkets offer an extensive range of products. Furthermore, these stores are often easily accessible by car, allowing for quick and convenient shopping. If you would like more information about shopping options in the area, we are always available to assist you and provide recommendations.

Which household items and products are already available??

Upon arrival, you will find a supply of essential products, including capsules for the coffee machine (Nespresso) (not sufficient for the entire stay) and ice cubes in the freezer, so you can immediately enjoy a refreshing drink or a delicious cup of coffee. We understand the importance of these small details for your comfort and convenience, and therefore, we ensure that these amenities are available during your stay. Additionally, there is a wine fridge stocked with a selection of local wines. For information on using the wine fridge, please refer to the (Terms & Conditions)

Are towels and bed linen provided?

At Villa Fidel, we provide bed linen and towels for the comfort and convenience of our guests, included in the price. Upon arrival, all beds are made with fresh linens, and there are enough towels available for the number of guests staying in the villa. If you require extra linen or towels during your stay, there is the option to wash them using the washing machine available in the villa. We aim to make your stay as comfortable and hassle-free as possible.

How do we charge the luxury caddy?

The luxury caddy can be charged using the provided cable via an outdoor electrical outlet.

How do I operate the household items?

To ensure your stay at Villa Fidel is as seamless as possible, a range of household appliances are provided for your convenience. From coffee makers to washing machines and dishwashers, our modern appliances are designed to make your stay as comfortable as possible. Upon arrival, you will find booklets and manuals for all household appliances, allowing you to use them easily and efficiently. Whether it's brewing the perfect cup of coffee or doing your laundry, our comprehensive instructions will help you make the most out of your stay. If you have any questions about using an appliance, please don't hesitate to contact us. Our team is always available to assist you.

Are there first aid kits and fire extinguisher available?

At Villa Fidel, the safety of our guests is our top priority. Therefore, we have implemented necessary safety measures and provisions, including first aid kits and fire extinguishers. Upon arrival, you will find a clearly marked first aid kit in the storage area, complete with essential supplies for emergencies, allowing you to prepare for unexpected situations. Additionally, fire extinguishers are strategically placed throughout the villa, ensuring easy access in case of an emergency. We encourage our guests to be aware of these facilities and to contact us immediately in case of any emergencies, so that we can act promptly and effectively to ensure their safety.